The MediacomConnect app extends key customer service features directly to your Android device. With MediacomConnect you can troubleshoot service issues traditionally handled by customer service agents directly through a mobile device, pay your bill, change service appointments and more.
MediacomConnect features both touch-screen menu navigation and search capabilities to easily manage the following:
- View and Pay your bill- Manage scheduled appointments -- cancel, reschedule- How-To's and FAQs - Automated troubleshooting wizards for internet and video service- Location based store locator- Submit Customer feedback - Notifications of upcoming service appointments or bill updates- Convenient one-touch Connect-to-Agent dialing
Note: You must have an active Mediacom account to register for and use MediacomConnect.